I just received my Launch a couple of days ago and was very excited to try it out. Got it out of the box, in hope that it would have some charge on it so that I could at least see how it worked.
Pressed the power button to no effect. Figured it arrived with little/no charge, and that it needed a minimum amount of charge to start.
Put to charging, tried turning it on about every hour or so, nothing. The red charging light has been on.
9 hours after getting it out of the box, the charging light changed to green. I tried turning it on again, still nothing.
There seems to be no response what so ever to pressing the power button. The button feels like one would expect from the plastic tab type button when pressed, so I don’t think it’s mechanically broken.
Is my unit defective, or is there some sort of trick to the power-button rather than, you know, pressing and holding it?
Another worrying thing is that I keep getting an error when registering the warranty on the website “Invalid Authenticity code”.
I bought it from a 3rd party retailer. I have contacted them and Kiiroo but I’m still waiting for a response. I hope I can still get a new one, even if I can’t register the warranty
Can you guys help me with this?